Reference

user303 Privacy Policy for Your Indonesia Account

user303 Privacy Policy explains what we collect when you open an account, sign in through Mobile Login Indonesia, browse Live Roulette Grand or use a local wallet.

Account dataWallet recordsDevice choicesAccess requests
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user303 user303 Privacy Policy for Your Indonesia Account
REQUESTS AND HELP

Get Privacy Help Beside Your Account Path

A privacy request should be easy to separate from a wallet-status question, so we keep both routes close to your account area.

Data access request Open the account support path and ask for the personal data connected with your user303 account. Include your registered contact detail so we can confirm which account the request concerns before sharing any record.
Correction request If your phone or contact detail is outdated, tell us which field needs changing and why. We may ask you to complete the clear phone verification step before applying an account correction.
Wallet record query For a DANA, OVO, GoPay or QRIS status question, send the payment reference through the account support route. We use it to locate the record while avoiding requests for your wallet PIN or login code.
DATA CONTROL DETAILS

What We Keep, Protect and Change

We separate identity, account activity and payment references so a privacy request can be handled against the right record.

Account details

We use your submitted contact and verification details to create, maintain and protect the account. A clear phone verification step helps us distinguish an authorised request from an attempt to change another person’s account.

Device signals

Browser type, device identifiers and sign-in timestamps can help us spot unusual access. The mobile path may be recorded when you move from login toward the lobby, but this does not give us access to unrelated device content.

Payment references

When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain reference and status details needed for reconciliation. We do not ask for your wallet PIN or one-time code.

Cookies

Cookies can keep an account session working, remember selected settings and help us understand which page created a support issue. You can manage browser cookie controls, although changing them may affect sign-in and policy request forms.

Retention

We keep records only for the operational, security or legal period connected with their purpose. When a retention period ends, records are removed, anonymised or isolated according to the applicable process and local requirements.

Policy changes

If this Privacy Policy changes in a meaningful way, we will place the revised wording in the policy area and show the new effective date. You can ask us to explain a change through the same account contact route.

Answers About Privacy Policy and Access

These Privacy Policy answers focus on the questions you may have before opening an account or connecting an Indonesian wallet. We explain the practical path for access, corrections and data requests without asking you to send secrets. Where eligibility or access is involved, it depends on local law and the details shown in your account area.

The user303 Privacy Policy covers account details, phone verification, device and sign-in signals, cookies, payment references and requests made through our account contact path. It applies to activity connected with the website and account areas where local law permits.

We may receive a transaction reference, selected rail, amount status and time needed to match a DANA or QRIS action with your account. We do not need your wallet PIN or one-time code to check that status.

Yes. Use the privacy contact path shown in your account area and identify the registered contact detail. We may complete phone verification before responding, helping us send account data to the person who controls that account.

Send a correction request through the account support route, name the field that is wrong and provide the replacement detail. We may ask for clear phone verification before changing information that affects sign-in or account recovery.

Yes. The Privacy Policy covers relevant device type, browser events and sign-in timestamps from the mobile path, including movement from Mobile Login Indonesia toward the lobby. We use these signals for access security, not to read unrelated device content.

Retention depends on the purpose of the record, security needs and applicable legal requirements. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may remain while reconciliation or a valid request requires them.

Use the privacy contact route connected to your account and state whether your request concerns cookies, access, correction or removal. We will confirm the request details first and explain what can be changed under local law.

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